EuniceGardiner35

Restaurants are notoriously busy locations to work - there are continuously customers waiting for drinks to be served or orders to be used, plus the chefs have to work hard to make a variety of high quality meals which are ready to be taken to the dining table at the same time by the serving staff. One piece of technology which can help serving staff to ensure the customers get a high standard of service is the autocall system.

Autocall systems are basically a paging service which helping staff and catering staff can use to keep in touch with each other to notify the other team of what meals are required for which table or when perhaps a table has finished their first course and are waiting for their second course to be served. The increased communication can help helping staff to provide a slick and efficient service to customers, making their experience far more satisfying.

Chefs are also in a position to utilise the system to alert serving staff that the meals for a particular dining table are prepared. What this means is the meals should be served when they are piping hot as they are not left on the serving hatch for any longer than required. This also saves space on the serving hatch meaning the next batch of meals could be turned around faster too.

Very often restaurants are fully booked during active periods of the evening, so customers may have to attend in a bar area until a table becomes available. Luckily, the autocall system can inform bar staff as soon as a table becomes free, so clients do not have to wait any longer than required.

The restaurant can also benefit from utilising an autocall system as although they could need to pay for an installation fee, this works out to a fraction of the cost of employing a man to complete a similar job. The system does not need to take annual leave, it will not go off ill nor will National Insurance contributions or wages need to be paid. Autocall systems are straightforward to perform and are user friendly, meaning it generally does not take long to teach the relevant members of staff to make use of the system. How Eating Establishments Can Benefit From A Restaurant Call System « SAPIGNITE FORUM