SaidDana933

Many weeks before, I was forced to restore a very costly piece of equipment at my diner. A convection oven that I inherited with the making suddenly stopped working. I called a service and the equipment medics were quickly dispatched. Regrettably, the headlines was grim... I'd have to buy a replacement unit. The professionals that came out were not able to correct it. Actually, they had no idea why the system had failed, only that they would maybe not manage to fix it. I called my restaurant equipment dealer, who, as it happens, had offered the now defunct unit to the previous owner. That I'd need a replacement and when I told him about the old product, I expected him to be ecstatic, once you know full well that my budget was about to have a major strike. Instead, he surprised me by asking a series to me of questions about the old product.

With his help on the phone, we could actually get the unit up and working in about twenty minutes. That's very amazing, I do believe. The issue was caused by a lack preventive maintenance procedures to the oven. We were under the impact that we were taking good care of it, though in truth, I never bothered to check and see if there is more that we needed to be doing in the way of preventive maintenance.

A few days later, I got a from my equipment provider, with specifications on every piece of equipment in my own restaurant, along with the required preventive maintenance actions that I will take with each one. Many these I already knew about, but there were a few I was unaware of. Since I received the letter, my staff has been performing all the proposed preventative maintenance measures and we actually recognize a difference on the pieces of equipment we were failing to simply take good care of.

Preventive maintenance is essential in the restaurant business, specially with the cost of replacing a pricey unit. The only path to simply take care of one's equipment, however, is to know it well enough to know what preventive maintenance actions has to be performed. I am grateful to my equipment company for helping me to understand that. [ Elsevier / Gold Standard]